Speaking · Booking
Keynotes and panels on agentic B2B payments, autonomous settlement, and the orchestration layer that sits above bank rails. Drawn from two decades operating in US healthcare and B2B payments, a $400M P&L and a 350-person org at Change Healthcare, and $700B+ of volume processed. Booking path below.
Watch · PYMNTS TV · 2024
Watch: Back Office Takes Front Row as Firms Automate B2B Payments (PYMNTS TV)
On-camera interview. Opens on tv.pymnts.com →
The decade ahead belongs to platforms that route across bank rails, not platforms that pick one. What changes when multi-bank orchestration becomes the default, and why most middleware vendors will not survive it.
A falsifiable prediction about the B2B AP function. The agent runs settlement. The human handles exceptions. The losers are any platform that stops at workflow and never reaches the rail.
AI agents can initiate payments. The settlement layer still expects a person. Why this gap is about to become a payments infrastructure problem, and what gets built to close it.
How a legacy print-and-mail remittance business became an $8B virtual card operation, and what it took to deliver $80M of net-new revenue in 18 months. The operating decisions a 350-person, $400M P&L organization actually has to get right inside the largest US healthcare clearinghouse.
$1.7T moves between US health systems and their suppliers each year. The B2B AP function inside healthcare runs on print-and-mail at a rate the rest of the economy abandoned a decade ago. Why the friction is structural, and what breaks it.
One repeatable pattern across five operating roles, from AIM and UnitedHealth to Change Healthcare, Parasail, and Finexio. Find the friction in a regulated payment flow. Build the orchestration layer that abstracts the rail. Compound until the category bends.
Also a contributor to Federal Reserve, NACHA, and HIMSS working groups.
For keynotes, panels, and podcast invitations: email with the event name, date, audience size, format, and what you would like Chris to address. Response within 48 hours.
Speaking fees vary by event scope. Non-profit, academic, and standards bodies typically waived. Travel arranged through the host.
